1. Introduction
Track Day Xperience ("TDX," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website hpde.app (the "Site") or participate in our events.
By using the Site, you consent to the practices described in this policy. If you do not agree, please discontinue use of the Site.
2. Information We Collect
Information You Provide
- Account information: Name, email address, phone number, mailing address.
- Event registration: Driver's license information, vehicle details, emergency contact information, experience level.
- Payment information: Credit/debit card details (processed securely through our payment processor — we do not store full card numbers).
- Communications: Information you provide when contacting us, submitting forms, or responding to surveys.
- Waivers: Signed liability waivers and related documentation.
Information Collected Automatically
- Device information: Browser type, operating system, device type, screen resolution.
- Usage data: Pages visited, time spent on pages, referring URLs, click activity.
- Analytics: We use Matomo, a privacy-focused analytics platform, to understand how visitors use our Site. Matomo is self-hosted and does not share data with third parties.
- Cookies: See our Cookie Policy below.
3. How We Use Your Information
- Process event registrations and payments.
- Communicate event details, updates, and safety information.
- Provide customer support and respond to inquiries.
- Send promotional emails and newsletters (with your consent — you can opt out at any time).
- Improve our website, events, and services.
- Ensure safety and compliance at our events.
- Comply with legal obligations.
4. Information Sharing
We do not sell your personal information. We may share information with:
- Track facilities: Required participant information for event access and safety.
- Payment processors: To process transactions securely.
- Service providers: Email services, hosting, and analytics platforms that assist in operating the Site.
- Legal requirements: When required by law, court order, or governmental regulation.
- Business transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encrypted connections (HTTPS), secure payment processing, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Event participation records and signed waivers may be retained indefinitely for legal and safety purposes.
7. Cookie Policy
Cookies are small text files stored on your device when you visit our Site. We use the following types of cookies:
| Category | Purpose | Required |
|---|---|---|
| Essential | Site functionality, security, session management. The Site cannot function properly without these. | Yes |
| Analytics | Understanding how visitors use our Site (via Matomo). Helps us improve the experience. No data is shared with third parties. | No |
| Preferences | Remembering your choices such as cookie consent preferences. | No |
You can manage your cookie preferences at any time using the cookie settings banner on our Site, or through your browser settings.
8. Your Rights
Depending on your state of residence, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate information.
- Deletion: Request deletion of your personal information, subject to legal retention requirements.
- Opt-out: Opt out of marketing communications at any time.
- Do Not Sell: We do not sell personal information. There is nothing to opt out of.
To exercise any of these rights, contact us at contact@hpde.app.
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect, use, and disclose.
- Right to request deletion of your personal information.
- Right to non-discrimination for exercising your privacy rights.
- We do not sell personal information as defined by the CCPA.
10. Children's Privacy
The Site is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
11. Third-Party Links
The Site may contain links to third-party websites (e.g., track facilities, payment processors). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
For privacy-related questions or requests:
- Email: contact@hpde.app
- Phone: 717-880-4762
- Address: Vero Beach, FL